My Lords, I strongly support this amendment. There are many good reasons to want to extend access to data for consumers of both private and public services. When Tim Berners-Lee famously invented the world wide web, he as famously said, “This is for everyone”. The use of digital products and services is something on which consumers are demanding movement, given that they observe a concentration of power over the internet of five companies globally, and have an increasing concern over the privacy of their data.
To give those consumers access to their personal data, as a starting point, is a way of giving more public reassurance about how their data are being collected and stored. It is also important in respect of innovation in the delivering of services. We have seen in public service delivery terms some of the innovation around the use of personal budgets. The ability to bring together services is an aspect that the use of personal budgets has demonstrated. That in turn can be significantly enabled by the use of personal data.
The register shows that I am the chair of the Tinder Foundation. It is nothing to do with the dating app, more to do with the organisation that runs all of the UK online centres. It is the main digital inclusion delivery organisation here in the UK. I am aware of the issues around exclusion by dint of access to technology and access to age; but I am also aware of some of the extraordinary stories of how people using data and using technology are able to join services together and improve their own personal outcomes.
I am also deputy chair of the Nominet Trust, which is a trust funded by Nominet who register domain names, to invest in social innovation, and I see some of the extraordinary innovation that is starting to come through from, largely, the voluntary sector, but also the private sector and just occasionally the public sector. It is that innovation that I am particularly keen to see. So I am delighted to see in this new schedule a section around access to information on public services.
If, for example, I had a chronic health condition and I went to see my GP, it would be great if the GP could, say, “License to me just for five minutes, so I can put it through this digital tool, your shopping data from, say, Tesco’s, along with some of your health data, and some of your housing data”. The GP could see my lifestyle through the temporary licensing of personal data and then be able to give a much more accurate diagnosis of what was going on, how I might make some lifestyle changes and perhaps reduce my reliance on prescription drugs because some other behavioural changes can have a better outcome than use of those drugs. Similarly, I can see how advisers working for Jobcentre Plus could join up data on a temporary basis and provide a much more personalised service for people. Also, when I look at the GOV.UK site for its explanation of midata, it gives the important reason of improving buying choices for consumers as one of the reasons why it has set up midata.
This amendment is exceptionally modest in what it asks the Government to do. It is merely asking the Government to report. It is not really asking the Government to do very much except tell us what is going on. In that respect it is highly flexible; it accepts
that there may implicitly be some burdens on small and medium-sized enterprises and that the Government will need to tell us which regulated persons should provide consumer data—so it is perfectly reasonable in the way that it has been drafted. It is the natural next step on from the Data Protection Act to the Enterprise and Regulatory Reform Act of last year that we should be pushing further on this. These digital services are moving extremely quickly, and it is important that this Parliament shows the same agility that is being shown in the outside world. I strongly support these amendments.