I am very grateful to the hon. Lady for raising that important case on behalf of her constituent. I will develop those points in due course, but let me make a core point first. We have gone from creating the important victims’ entitlements in the code to wanting to ensure that they have a profile, a prominence and an accountability, so that if things go wrong—and from time to time things will go wrong; that happens in any system—people can be truly held to account, and where agencies are failing that is made plain for all to see.
We have also strengthened the system of special measures, completing a national roll-out of pre-recorded examination and cross-examination for victims of rape and sexual offences. That spares them the ordeal of giving evidence in a live trial and having to stand in the same room as their alleged attacker. Really importantly, there has been the introduction of more independent sexual and domestic abuse advisers. These are specialists trained to support vulnerable victims through the justice process. From just the odd pilot scheme pre-2010, there are now over 700 working up and down the country to support victims, and we are rolling out 300 more. It is all part of an unprecedented investment in victim and witness support services, quadrupling 2010 levels.
That is the context. The difference between a decade ago and now is stark. Following those crucial advances, we are now taking steps to secure the entitlements and raise yet further the standards we expect the criminal justice system to deliver for victims. First, the Bill will enshrine the key principles of the victims code in law and provide a framework for the code in regulations, centred around the 12 key entitlements that victims can expect. That will ensure that the good practice I mentioned earlier, which has taken root in many courts and CPS offices around the country, becomes standard practice. The Bill will give these entitlements the profile, the prominence and the weight they deserve and ensure that they cannot be watered down by future Governments. It will place agencies within the criminal justice system, including chief constables, the CPS, British Transport police and others, under a new duty to make victims aware of the code so that every victim knows what they are entitled to.