The right hon. Member is being generous. I completely disagree with him about charging people for missing appointments. I remind him that 7 million adults in this country are functionally illiterate and huge numbers of people have dementia, so if a letter comes through the door, they may not understand it. Does he not agree that it would be much better to put resources into understanding why people do not come to appointments?
Future of the NHS
Proceeding contribution from
Margaret Greenwood
(Labour)
in the House of Commons on Thursday, 23 February 2023.
It occurred during Backbench debate on Future of the NHS.
Type
Proceeding contribution
Reference
728 c357 
Session
2022-23
Chamber / Committee
House of Commons chamber
Subjects
Librarians' tools
Timestamp
2024-08-02 10:29:04 +0100
URI
http://hansard.intranet.data.parliament.uk/Commons/2023-02-23/23022324000113
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