UK Parliament / Open data

Energy Suppliers: Customer Credit

Customers have reported being made to jump through hoops to get their credit back, and the only rules for timescales implemented by Ofgem apply when accounts are closed. Does the hon. Member agree that Ofgem should have the power to be stricter with suppliers, in line with its purpose to protect customers?

Type
Proceeding contribution
Reference
728 c70WH 
Session
2022-23
Chamber / Committee
Westminster Hall
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