UK Parliament / Open data

Energy Suppliers: Customer Credit

Debate on Wednesday, 22 February 2023, in the House of Commons, led by Drew Hendry. The answering members were Alan Whitehead and Amanda Solloway.
Motion that this House has considered the regulation of customer credit retained by energy suppliers. Agreed to on question. Sitting suspended.
Type
Parliamentary proceeding
Reference
728 cc69-87WH 
Session
2022-23
Chamber / Committee
Westminster Hall
Regulation of customer credit retained by energy suppliers
Tuesday, 21 February 2023
Research briefings
Proceeding contributions
Drew Hendry | 728 c69WH (Link to this contribution)

I beg to move,

That this House has considered regulation of customer credit retained by ene...

Patrick Grady | 728 c69WH (Link to this contribution)

I congratulate my hon. Friend on securing the debate. Does this not speak to a need for wholesale...


Show all contributions (29)
Drew Hendry | 728 c70WH (Link to this contribution)

My hon. Friend is exactly right. It speaks to the way the cards are stacked against consumers and...

Margaret Ferrier | 728 c70WH (Link to this contribution)

Customers have reported being made to jump through hoops to get their credit back, and the only r...

Drew Hendry | 728 cc70-1WH (Link to this contribution)

The hon. Lady is absolutely right. I will spend a bit of time later talking about Ofgem and power...

Patrick Grady | 728 c71WH (Link to this contribution)

I thank my hon. Friend for giving way. The £,1000 or more credit balance on his constituent’s acc...

Drew Hendry | 728 c72WH (Link to this contribution)

My hon. Friend makes a terrific point, which has been running through my mind. When these compani...

Margaret Ferrier | 728 c72WH (Link to this contribution)

The hon. Member makes a very good point. These companies are using that customer credit as spendi...

Drew Hendry | 728 c72WH (Link to this contribution)

The hon. Lady makes a good point. There has been a great deal of debate in the industry about the...

Alan Brown | 728 c72WH (Link to this contribution)

My hon. Friend is making an excellent speech. The absolute crux of this is, as he says, protectin...

Drew Hendry | 728 cc73-4WH (Link to this contribution)

My hon. Friend is absolutely right. It gives me absolutely no pleasure to say this, but the point...

Patrick Grady | 728 cc74-6WH (Link to this contribution)

It is a pleasure to serve under your chairmanship, Mr Betts. I am grateful to be called at relati...

Clive Betts | 728 c76WH (Link to this contribution)

We move on to the Front-Bench spokespeople. They have about 20 minutes each if they really want t...

Alan Brown | 728 cc76-7WH (Link to this contribution)

It is a pleasure to serve under your chairmanship, Mr Betts. I reassure you that I will not take ...

Drew Hendry | 728 c77WH (Link to this contribution)

My hon. Friend’s point about fear is something that I perhaps did not cover enough in my remarks....

Alan Brown | 728 cc77-8WH (Link to this contribution)

I absolutely agree. That fear and the stress that comes with it were observed by the Wise Group i...

Drew Hendry | 728 c78WH (Link to this contribution)

I just want to underline the point that it is £1,796—nearly £2,000. That is nearly a year’s worth...

Alan Brown | 728 cc78-9WH (Link to this contribution)

I thank my hon. Friend for clarifying that. It brings me to the two points: first, the credit bal...

Drew Hendry | 728 c79WH (Link to this contribution)

I am grateful to my hon. Friend for giving way again. I am taking advantage of the time that we h...

Alan Brown | 728 cc79-80WH (Link to this contribution)

I fully agree with my hon. Friend, and it will be good to hear the ministerial response. I said t...

Alan Whitehead | 728 cc80-1WH (Link to this contribution)

I congratulate the hon. Member for Inverness, Nairn, Badenoch and Strathspey (Drew Hendry) on sec...

Drew Hendry | 728 c81WH (Link to this contribution)

I am grateful that the hon. Gentleman is talking about his personal experience. I looked into thi...

Alan Whitehead | 728 cc81-3WH (Link to this contribution)

The hon. Gentleman is absolutely right. Had I not had a reasonably informed view of how direct de...

Amanda Solloway | 728 cc82-5WH (Link to this contribution)

It is a pleasure to be here. I thank the hon. Member for Inverness, Nairn, Badenoch and Strathspe...

Drew Hendry | 728 c85WH (Link to this contribution)

It is important to clarify one thing. There is no dispute that energy suppliers, if pushed, will ...

Amanda Solloway | 728 c85WH (Link to this contribution)

I noticed that point in the hon. Gentleman’s speech. Maybe we should look at whether there could ...

Alan Brown | 728 c85WH (Link to this contribution)

Everybody here welcomes what the Minister says about looking at automatic refunds. As my hon. Fri...

Amanda Solloway | 728 cc85-6WH (Link to this contribution)

I thank the hon. Member. This is an important debate, not only because it is on an important topi...

Drew Hendry | 728 cc86-7WH (Link to this contribution)

Once again, it has been a pleasure to serve under your chairmanship, Mr Betts. I will not speak f...

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