Energy Suppliers: Customer Credit
Tuesday, 21 February 2023
Research briefings
I beg to move,
That this House has considered regulation of customer credit retained by ene...
I congratulate my hon. Friend on securing the debate. Does this not speak to a need for wholesale...
Show all contributions (29)
My hon. Friend is exactly right. It speaks to the way the cards are stacked against consumers and...
Customers have reported being made to jump through hoops to get their credit back, and the only r...
The hon. Lady is absolutely right. I will spend a bit of time later talking about Ofgem and power...
I thank my hon. Friend for giving way. The £,1000 or more credit balance on his constituent’s acc...
My hon. Friend makes a terrific point, which has been running through my mind. When these compani...
The hon. Member makes a very good point. These companies are using that customer credit as spendi...
The hon. Lady makes a good point. There has been a great deal of debate in the industry about the...
My hon. Friend is making an excellent speech. The absolute crux of this is, as he says, protectin...
My hon. Friend is absolutely right. It gives me absolutely no pleasure to say this, but the point...
It is a pleasure to serve under your chairmanship, Mr Betts. I am grateful to be called at relati...
We move on to the Front-Bench spokespeople. They have about 20 minutes each if they really want t...
It is a pleasure to serve under your chairmanship, Mr Betts. I reassure you that I will not take ...
My hon. Friend’s point about fear is something that I perhaps did not cover enough in my remarks....
I absolutely agree. That fear and the stress that comes with it were observed by the Wise Group i...
I just want to underline the point that it is £1,796—nearly £2,000. That is nearly a year’s worth...
I thank my hon. Friend for clarifying that. It brings me to the two points: first, the credit bal...
I am grateful to my hon. Friend for giving way again. I am taking advantage of the time that we h...
I fully agree with my hon. Friend, and it will be good to hear the ministerial response. I said t...
I congratulate the hon. Member for Inverness, Nairn, Badenoch and Strathspey (Drew Hendry) on sec...
I am grateful that the hon. Gentleman is talking about his personal experience. I looked into thi...
The hon. Gentleman is absolutely right. Had I not had a reasonably informed view of how direct de...
It is a pleasure to be here. I thank the hon. Member for Inverness, Nairn, Badenoch and Strathspe...
It is important to clarify one thing. There is no dispute that energy suppliers, if pushed, will ...
I noticed that point in the hon. Gentleman’s speech. Maybe we should look at whether there could ...
Everybody here welcomes what the Minister says about looking at automatic refunds. As my hon. Fri...
I thank the hon. Member. This is an important debate, not only because it is on an important topi...
Once again, it has been a pleasure to serve under your chairmanship, Mr Betts. I will not speak f...