I am grateful to the hon. Lady for having given notice of her point of order. As Mr Speaker has said many times, the occupant of the Chair is not responsible for answers given by Ministers. Nevertheless, as Mr Speaker has also said many times, Ministers should follow through on commitments that they make in this House and should respond to correspondence in a timely way, especially when the matters raised are urgent. It would appear that the matters she has raised do have some urgency.
The hon. Lady asks how she can draw her concerns to the attention of Ministers and I think she has just done so by putting her points on the record. I am sure that Ministers on the Treasury Bench will have heard her, and I trust that messages will be passed to the responsible Ministers and that a speedy response will now be provided to her. I am sure that she will continue to pursue the matter. I have every confidence that the Clerks in the Table Office will be able to give her advice on how to do that if she has any doubt.