On a point of order, Madam Deputy Speaker. In September, I raised the case of my constituent Simon Hagos in the House. The then Minister, the hon. Member for Torbay (Kevin Foster), assured me that the visas of Simon’s wife and child would be expedited, following the Home Office incorrectly applying its own rules. That has not happened. Separately, later that month, I wrote to the Home Secretary about my constituent Said, who remains stuck in Pakistan against his will in perilous circumstances. The Home Office has ignored my repeated efforts to get help for my constituent and I am yet to receive a substantial response.
Madam Deputy Speaker, can you advise me on how I can resolve this serious problem where Ministers make commitments in the House and fail to deliver on them? What tools can I use to get a response from a Minister about an urgent and potentially life-threatening case?