UK Parliament / Open data

Consumer Rights Bill

I wish to speak briefly to new clauses 18 to 21. I was a member of the Public Bill Committee and we had a long debate about ticket touts and the secondary ticketing market. I think there is cross-party support on this, and I pay tribute to my hon. Friend the Member for Hove (Mike Weatherley) and the hon. Member for Washington and Sunderland West (Mrs Hodgson) for the work they have done as chairs of the all-party group on ticket abuse of which I am proud to be a member. The report that has been produced is excellent and is close to my heart as Knebworth, which is in my constituency, is the largest outdoor music venue in the UK. I am therefore very keen to ensure that we eradicate ticket touting for all events. Having cross-party support to eradicate ticket touting is very welcome, and we need to push that forward.

In Committee I referred to an organisation called Twickets. It takes a photograph of the ticket in question and places it on its Twitter feed and it can then sell that ticket for the face value or less. That is the only way in which that ticket can be sold. That provides a good opportunity for someone to sell a ticket at face value or less to a third party who they do not know.

One thing that disturbed me in Committee, and one of the reasons why I cannot add my name to new clauses 18 to 21, is that botnets are buying up huge amounts of tickets from the online retailers, and 90% of tickets in the UK are currently sold online. So one huge problem facing us is how to stop these botnets buying up the tickets. Consumer behaviour is in many ways driving the problem, because consumers are prepared to pay almost any price and so they accept the market; they pay the price and that allows ticket touts to flourish. We need to focus on how we can remove ticket touts from the UK and how we eradicate them as much as we can.

6.30 pm

Many people feel that because they are buying a ticket online they are not engaging in behaviour that is associated with a criminal activity, but few of the people who would buy a ticket online would speak to a ticket tout in the street outside a venue and buy a ticket off them. Therefore, part of this may be about educating people so that they understand that when they are buying these tickets online, they are helping some people

who are often engaged in criminal activity and they are also working with a group of organisations that are not putting money back into the film and music industries. I am not able to support these new clauses. Although I agree with the spirit of them, I do not feel they would do enough to eradicate the scourge of ticket touts.

Type
Proceeding contribution
Reference
580 cc686-7 
Session
2013-14
Chamber / Committee
House of Commons chamber
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