My hon. Friend is shaking his head, but he must understand that my point is right. I would, of course, prefer no legislation on the subject and to rely on industry-led solutions, as we heard earlier. A potential solution to touting, which has been adopted by some venues already, is to use credit card verification. However, touts often generate such large profits from many events that that method is ineffective. There are also additional problems of crowd control and so on. If hon. Members who disagree with that point had bothered to come to the all-party group when we took evidence, they would have heard from promoters who have tried those other methods that such things do not work, and they would not try them again for all sorts of reasons.
The Metropolitan police published a comprehensive report on fraudulent ticketing and the dangers it posed to the Olympics; it specifically cites ticket fraud, touting
and ticket reselling websites as areas of concern. Among several issues, the Met noted that websites with servers based overseas were causing serious problems by advertising fraudulent tickets, and making it difficult for law enforcement agencies to track the offenders or shut down illegal sites. The report stressed—as do I—the need for an open and transparent system for ticket reselling, with clear and appropriate regulations.
Transparency is key to protecting not just content creators but ticket buyers from dubious and misleading transactions. Again, I will refer to my hon. Friend the Member for Shipley because I never thought there would be a connection between halal meat and secondary ticketing. I was keen to intervene on him but he would not allow me to. All through his speech, however, he made the point that clear labelling and the consumer being aware of what they were buying was fundamental. He said—I wrote it down—that it is a fundamental right that consumers know what they are buying. That is exactly what the new clauses are saying, no more and no less. For instance, it is common in the entertainment industries for all or part of the fee for professionals involved in an event to be paid in tickets. The venue might be paid in tickets to a corporate box and a promoter or manager may be given some as part of their fee. That is done with the tacit understanding that recipients of such tickets will subsequently be able to sell them for significantly more than their face value. It is, of course, the prerogative of the content creators if they wish to do this, but it should be done transparently.
Some hon. Members, including my hon. Friend the Member for Shipley, have suggested that trying to regulate ticket touting is an interference in the natural free market. However to say this is to misunderstand—and be wrong about—one of the key principles of the free market, which is the ability for the market to respond to demand by increasing supply. In the case of sports matches or live music, there is no way to increase the supply. There are only so many games in the season and bands can only play so many dates. That is why it is so important for the content creators to be in control of how their tickets are sold. It does not in any way infringe their right to charge however much they want for the tickets, as long as it is part of a transparent and well regulated system that works in the best interests of fans and performers.
New clauses 18 to 21 are intended to assist that transparency. None of the clauses would restrict the secondary markets, but they would become more accountable. In particular, people who had been sold an invalid ticket would be compensated more than just the ticket price to reflect the true cost of attending. New clause 20 would restrict the cost to twice the price paid for the ticket, which might not be the full cost to those attending, but would at least give some incentive to those selling to get the ticket price right, without being an open cheque book.
We have come a long way since I first supported the private Member’s Bill of the hon. Member for Washington and Sunderland West (Mrs Hodgson) a few years ago. Then, there was little support for measures to protect consumers from the worst aspects of ticket touting. Now, I am pleased to say that, with increased knowledge and understanding, there is increased agreement on both sides of the House that something needs to be done. The small measures suggested in new clauses 18
to 21 are a step in the right direction, and I trust that the Minister will address at least some of the issues when she responds later.