Under the Legal Services Act 2007, the legal ombudsman only investigates cases about the service provided to the customer; it deals only with legal services that have been badly provided. If we were to say, “Oh well, let’s include bailiff services”, that would be very nice for the creditor, who would be able to report to the legal services ombudsman, but it would not help the debtors. They are the people for whom the hon. Lady is speaking, but they would not be able to complain to the legal services ombudsman because a service is not being provided to them.
Crime and Courts Bill [Lords]
Proceeding contribution from
Oliver Heald
(Conservative)
in the House of Commons on Wednesday, 13 March 2013.
It occurred during Debate on bills on Crime and Courts Bill [Lords].
Type
Proceeding contribution
Reference
560 c404
Session
2012-13
Chamber / Committee
House of Commons chamber
Subjects
Librarians' tools
Timestamp
2020-04-16 10:16:54 +0100
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