Welfare Reform Bill

My Lords, I strongly support this amendment and perhaps I might read it out, because it is a long time since we first started talking about it. It would insert: "““including a requirement for the decision maker to collect evidence from the claimant’s own health care professionals as a part of the decision making process””." There is a strong suspicion that this is not always done. The only thing that I would quibble with in that amendment is that not only does the decision-maker have to collect evidence, it has to be taken into account when the decision-making process is gone into. My question for my noble friend is about a sentence that I found in one of the documents we were given—I cannot now remember which one it is. It says: "““Decision Makers will change erroneous decisions rather than send them to a Tribunal””." The next sentence says: "““If a claimant’s points at issue are not resolved, they can still appeal to the HM Courts & Tribunals Service””." I had to go to a tribunal having had my papers re-examined, presumably by a decision- maker. What will change about the process now with PIP? I am not quite sure, reading between the lines, what the two sentences that I have read out mean. Are things going to change from now, or not?