Rural Broadband and Mobile Coverage

This is not only an issue for the Government but for the private sector and for individuals. There was a collective failure to anticipate the rate of growth across the world and how critical it would become to people going about their business and to the operation of businesses and public services. It is now absolutely right to put in place steps to ensure that we can grow, right across the country, to the extent that we need to. The Government need to put in place a more robust framework. We made that case strongly before the election and continue to do so. There is also a role for the big providers, which need to do more than they are doing at present. I am pleased that BT has sustained work at its call centre in Barrow, which was earmarked for closure. After a robust campaign by me and by workers and the Communication Workers Union, BT thought again and is now talking about increasing the level of work in that call centre. One of the reasons it initially gave for the difficulty in bringing work into the area was that it did not have the broadband speed that some places in India had. That is a very alarming fact that shows the clear business need to speed up the level of service. I would say to BT and other companies that competitions such as Race to Infinity, which I imagine a lot of areas represented here took part in, must not merely be a data capture exercise in which the top five win and the companies end up with massive numbers of people to write to about products in future. It is important to reflect the clear business need that exists in these areas and the business case for putting in superfast broadband. It is vital to strengthen the framework, but we also need more action from the private companies in doing the right thing by the many individuals who rely on superfast broadband and by the businesses that are crying out for it so that they can grow.