Would the Minister undertake to write to me on the questions I raised about help with filling in forms and the use of telephones? These are important practical matters about which we have heard much from my informant in a citizens advice bureau. It is not right that Jobcentre Plus offices should tell people to go to the citizens advice bureau when all they need is help with two specific things: calling the DWP helpline and filling in a form.
Welfare Reform Bill
Proceeding contribution from
Baroness Thomas of Winchester
(Liberal Democrat)
in the House of Lords on Monday, 15 June 2009.
It occurred during Debate on bills
and
Committee proceeding on Welfare Reform Bill.
Type
Proceeding contribution
Reference
711 c191GC
Session
2008-09
Chamber / Committee
House of Lords Grand Committee
Subjects
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Timestamp
2024-04-22 02:02:24 +0100
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