Fighting Crime (Public Engagement)

My hon. Friend is absolutely right, and whatever pledges may be made, written on a card or written down in a Government document, accessibility is key. People need to know that if they contact the police, someone will actually respond. I know that my hon. Friend has had some interesting local difficulties in getting responses to her own inquiries. Trust and confidence are essential, and policing and the public go hand in hand: if we are to engage the public in the fight against crime, as the Government claim, that is absolutely essential. The problem with this Government is that they just cannot stop being the thick insulating glove that keeps the two apart.