Compensation Bill [HL]

It might be a good opportunity to ask two questions about claims management services and the professional people to carry them out. First, ““claims management services”” presumably means the exercise of the management of resisting claims as well as of making them. If that were not true, we could have firms that set up in the resisting of claims and went on to arrangements as to how they would be remunerated. Secondly, presumably when we come to authorisation it will not only be those people who are intending to go to law that we shall be considering, but those people who settle out of court. That means, I assume, that every single insurance company will have to be authorised, or be excused from being authorised, because they all manage claims.