My Lords, I thank the Committee—thin though we are—for its time and excellent questions in scrutinising the draft regulations. I think it is right to say that we have learned from Verify. One of the key things is always to learn from errors and learn how to improve things. This is a very different proposition.
The regulations will enable us to harness data more effectively, ensuring that as many people as possible can access the government services that they need online. This is particularly important where citizens
and residents lack access to a passport or a driving licence, compelling them to resort to slower and costlier offline alternatives; the noble Baroness, Lady Chapman of Darlington, made that point. Approving the new objective allows us to construct more inclusive and accessible identity verification systems, namely GOV.UK One Login, which will deliver substantial user benefits and savings by minimising duplication and fraud risks.
The noble Lord, Lord Clement-Jones, asked many questions, mostly on the GOV.UK One Login programme, of course. This legislation is relatively narrow and is not about the programme as a whole, but I will try to answer some of his questions. I am sure that we can talk about things on another occasion, because I detect a lot of support for the principle of making it easier for people, particularly more vulnerable people, to access government services.
On the PCAG principle, GOV.UK One Login is being delivered in line with existing privacy principles. GDS has been working closely with members of its advisory groups to ensure this. The principles are a framework that GDS works within; they have never been official government policy. However, the data protection regime certainly gives me quite a lot of reassurance about how this will work. I tried to bring that out in my opening remarks.
On the question of population data, the purpose of GOV.UK One Login is to allow citizens who choose to use the service to prove their identity safely and securely in order to access government services online. It is not new that users need to prove who they are to access certain government services, nor that departments have to store information as a result. Let me assure noble Lords that users can delete their accounts at any time. The service standard requires services to provide a joined-up experience across all channels, so doing so would not lock a user out of all government services.
In response to the questions about benefits to individuals, let me say that the objective on data sharing would enable public bodies to share a wider range of specified data than is currently possible. This will allow GOV.UK One Login to draw on a broader range of government-held data sources when users need to verify their identity. This will benefit individuals and households by improving digital inclusion as people without photographic documentation, such as a passport, will still be able to provide their identity online and access government services by answering questions based on additional datasets. They will not have to provide the same data again and again. This will underpin users’ ability to reuse their verified identity across all government services without needing repeatedly to re-enter the same information each and every time they interact with a new service. Of course, that also brings savings to individuals and to government.
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