My Lords, this is a small amendment but nevertheless it is definitely a point worth making. I was not privy to the debate last week, but my reading of the amendment was that it piggybacked on Clause 55(1)(b), on the requirement to prepare and publish a strategy for providing support. I read it as requiring the local authority to communicate the support available, as opposed to the strategy itself—so I was right there.
“Accessible and inclusive” is important too for people with communication difficulties. It is obvious that to have support available, you have to have potential recipients actually know about it. That means putting notices in accessible, everyday places where potential victims will see them. I have seen them on the back of toilet doors, and I would like to see them on workplace notice boards, buses, Tubes and billboards, and in shops and myriad other places. They must be accessible for everyone: in Urdu, Romanian, Greek, African—you name it. In order to be able to read or see a notice, people need it to be there in front of them.
As the noble Baroness, Lady Andrews, said, as well as ease of reading, it is important that we consider all kinds of disability and use more innovative, technical
methods of communication. The message must be clear. The noble Baroness, Lady Finlay, also mentioned books without words, which is a very useful idea. That message, “you are not alone”, “help is at hand”, “dial this number”, “go to your pharmacist and ask for ANI”, and so on, could literally be a life saver.