I am not a lawyer, so I rise with some trepidation, but the Bill states:
“A public authority must ensure that each person who works for the public authority in a customer-facing role speaks fluent English”.
I am very grateful to the Minister for the very clear statement he has made that this will not apply to British Sign Language. It may be that he is going to explain this, but why can that not be put in the Bill to remove all doubt?