My Lords, my noble friend has made my task much easier because she laid the ground very well. I am also grateful to Gingerbread for drawing this matter to my attention. This is a very important issue, not merely—as I will turn to in a minute—for the impacts to which my noble friend just alluded.
Following the spending review Statement, I am concerned that another million claimants will be brought into universal credit as it is rolled out in future. As the department knows, I am very conscious of changes to universal credit and anything that makes it harder or worse needs to be guarded against. I am now very concerned about the toxic effect of sanctions. As my noble friend just mentioned, we may get a public reaction to individual circumstances, particularly those of lone parents with three and four year-olds, that will prejudice the public against the whole idea of universal credit. That is a real and present danger, and I want to share that with the department. I hope it will reflect on it carefully. The numbers involved may be relatively small in terms of the 7.7 million households that universal credit seeks to serve but the more than 200,000 carers with three and four year-olds is a vulnerable group.
I declare an interest in that I am recently a grandfather. I am really too young to be a grandfather, but I have recently remembered how difficult it is to have young people—as my noble friend drew the Committee’s attention to a moment ago. So this is an important tactical and political problem, as well as a personal one, in terms of the people it seeks to serve.
I can deal with this amendment quite briefly, because the only difference it makes to what my noble friend was saying is that, for the reason I have just mentioned, I think this is so important that I want to put it in the Bill. I am pretty long in the tooth as a legislator and know how difficult that is to justify. But it is so important to get the conditions right to make this work that it should be in the Bill—and nowhere else will do. It is right to say that the essential conditions to make this work are those where childcare is suitable and affordable. If we do not do that and guarantee it, the claimant with the three or four year-old will find it impossible to prioritise a work/life balance that makes sense for the family as a whole, as they can with the status quo. The work requirement, with a three or four year-old, particularly for single parents, is tough. It is tough anyway, but it is particularly tough for someone in those circumstances.
Perhaps most importantly, coming from Scotland as I do, is that the Government have no way of knowing what the government provision for childcare north of the border will be by September 2017, or at any other time. We are having interesting discussions in the run-up to the May elections in Scotland. We do not know what the Government will do and all the parties are making competing and conflicting claims. However, what the DWP cannot say with any certainty is that there will be a guarantee in Scotland for the increased childcare that may be available in other parts of the United Kingdom. That is a very important point, which will not have been missed by some of my SNP colleagues north of the border—so there is a political point that the Government need to be careful about.
I mentioned briefly earlier the pressure on Jobcentre Plus staff, with the departmental expenditure limit cut and the cuts on top of cuts. The noble Lord, Lord Freud, dealt with that reasonably well. I understand his point that back-office functions can be released. I saw some of that in Glasgow 10 days ago and was impressed. The decision-maker I was talking to explained that he is obliged to follow the rulebook and the information available to him at the time. Because he is an experienced hand and is trying to do the best he can, he often knows that the information available is incomplete. However, in the absence of the information they need about the quality and availability of childcare, staff are obliged to issue sanctions. I know there is a yellow-card system in place and will be interested to see how that goes.
The question that I want the Minister to reflect on concerns a case that would be caught under these new rules. A claimant went to a provider with whom she was comfortable, and the provider said, “Yes, you can have some of this free time, but it’s three hours before working hours start and three hours after working hours finish”, which is absolutely useless to anyone. So the ability of providers to fit the individual, hourly need for some of these claimants is very difficult. It is that kind of situation, where sanctions could be applied in a way that defies any kind of common-sense approach, which we are facing here. The only way I can see to guarantee that this will not have unintended consequences is to put it in the Bill. Amendment 53B in my name seeks to do that.
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