Moved by
Baroness Oppenheim-Barnes
30: After Clause 77, insert the following new Clause—
“Consumer regulators
(1) This section applies to the regulators which are involved in protecting consumers (“consumer regulators”).
(2) It shall be the duty of the consumer regulators to uphold the rights of consumers under this Act.
(3) In exercising their functions, consumer regulators shall have regard to the desirability of—
(a) upholding accurate, plain and intelligible information for consumers about goods and services;
(b) promoting—
(i) fair and reasonable practices in the selling of goods and services;
(ii) fair and reasonable pricing of goods and services;
(iii) the inclusion of comprehensive information on goods and services in contract;
(iv) quick and fair means for consumers to make complaints and have disputes resolved.
(4) Consumer regulators shall have a duty to consider whether a proportion of any fines levied for breaches of rights under this Act shall be used to compensate consumers.”