UK Parliament / Open data

Consumer Rights Bill

I thank my noble friend for that very detailed reply. I wish I felt comforted, because I know she has spent a lot of time on and paid a great deal of attention to the issue. She said that these amendments might muddy the water. The problem is that the water is already muddy and the purpose of the amendment is to make it absolutely clear what the duties of regulators are in relation to consumers, along with all their other important interests. The effect of any practices that are being carried out by these industries which regulators have not seen, or have not thought that it was within their remit to deal with, is what this amendment clarifies.

Also, the Minister has rightly mentioned that most of these industries now have consumer representatives, or little personal consumer bodies. I would only ask her to try to get hold of one of them on an expensive 0845 number. They may work very hard but they do

not have any powers of their own. I do not want that to be the way things happen—I prefer my amendment to that prospect. I do not want regulators to be hampered in the other important work which she has illustrated that they do. The great fines are not feathering their own nests; the regulators are doing what they consider to be their duty. I just want them to be given a new duty, and this amendment defines and clarifies it. I would like to consider this between now and Third Reading. There is a lot still to be done. However, for the moment, I beg leave to withdraw my amendment.

Type
Proceeding contribution
Reference
757 cc711-2 
Session
2014-15
Chamber / Committee
House of Lords chamber
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