UK Parliament / Open data

Consumer Rights Bill

Proceeding contribution from Lord Harris of Haringey (Labour) in the House of Lords on Wednesday, 19 November 2014. It occurred during Debate on bills on Consumer Rights Bill.

My Lords, about a year ago, in my capacity as chair of the National Trading Standards Board, I had a meeting with what I think was then called the Electrical Safety Council, now rebranded as Electrical Safety First. We were not

discussing this issue but it was raised as one of the concerns that the then Electrical Safety Council had about the way in which the recall system worked.

My noble friend highlighted a number of concerning issues. These include, for example, the length of time that often seems to elapse between manufacturers becoming aware of a product failure or an incident, even one leading to an inquest, before they take action to recall products. Their recall efforts are often minimalist in trying to make sure that the message reaches consumers.

I hope that the Government are not simply going to tell us that self-regulation works best and that the systems in place are adequate. The examples that have been cited and the fact that this remains a continuing concern show clearly that action needs to be taken along the lines of my noble friend’s amendment.

Type
Proceeding contribution
Reference
757 cc503-4 
Session
2014-15
Chamber / Committee
House of Lords chamber
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