Consumer Rights Bill
Tuesday, 17 June 2014
Bills
House of Lords
Wednesday, 9 July 2014
Parliamentary committees
House of Lords
Good afternoon, my Lords. This is the third day of the Consumer Rights Bill. If there is a Divisi...
Moved by
Lord Stevenson of Balmacara
31A: Clause 33, page 21, line 35, at end insert—...
Show all contributions (79)
My Lords, Amendment 31A is also in the names of my noble friends Lady Hayter and Lord Knight of W...
My Lords, I too applaud the Government for wanting to legislate on this area, because it is movin...
My Lords, the digital provisions are a vital aspect of the Bill, bringing consumer law into the 2...
Before the Minister gets back into her stride, I hope that she will forgive me if I ask her a que...
Perhaps I can come back to that when I finish developing the argument. We had the first point and...
I am sorry to interrupt; I fear that I may become an irritating presence at this stage. Many desi...
That brings me on to the points raised by the noble Lords, Lord Stevenson and Lord Knight. Perhap...
Will the department be collecting those data?
The department always keeps the operation of new regulations under review, and I can certainly fo...
I thank the Minister for her response, although I am very disappointed in it. I also thank my nob...
I am most grateful to my noble friend and I apologise if I am getting tedious. Through him, I say...
I thank my noble friend for his intervention.
In conclusion, the argument that it is not po...
Moved by
Lord Stevenson of Balmacara
32: Clause 33, page 21, line 38, at end insert—<...
My Lords, Clause 33 sets out which contracts to supply digital content are covered by this chapte...
My Lords, I enjoyed the graphic picture described by the noble Lord, Lord Stevenson, of how thing...
I thank the Minister for her response. I take it from that that there is now agreement and clarit...
Moved by
Lord Stevenson of Balmacara
33: Clause 34, page 22, line 21, at end insert—<...
Your Lordships will be glad to know that this is my third of three amendments, and then I will ha...
My Lords, for the first time, this Bill clarifies what rights consumers have when they buy digita...
I thank the noble Baroness for her comments, although I am slightly alarmed by the example of the...
Moved by
Lord Clement-Jones
34: Clause 34, page 22, line 22, after “relevant),” inser...
My Lords, I beg to move Amendment 34 and speak to Amendments 36, 37 and 38. Clause 34 specifies t...
My Lords, this is an interesting group of amendments. “Oh no, it’s not”, I hear you say. Oh yes, ...
My Lords, last Tuesday I facilitated part of an event at BAFTA organised by Innotech. One of the ...
My Lords, this has been an interesting debate. Amendment 34 raises an important issue for digital...
My Lords, I thank my noble friend. She certainly came out fighting for Clauses 34, 35 and 36. I t...
Moved by
Lord Clement-Jones
34A: Clause 34, page 22, line 40, at end insert—
“(...
My Lords, I am very pleased to have the support of the noble Lord, Lord Sugar, for Amendment 34A....
My Lords, this amendment would provide further exemptions to the providers of digital content, fr...
My Lords, the Bill aims to create confident consumers who are more likely to try new products and...
My Lords, this may be slightly unusual for me, but I thank my noble friend for an extremely well ...
Moved by
Lord Clement-Jones
34B: Clause 35, page 23, line 18, leave out “or by implic...
My Lords, in moving Amendment 34B I will speak also to Amendment 34C.
Under the current wor...
My Lords, I am grateful for the comments of my noble friend Lord Clement-Jones and for his constr...
My Lords, I thank my noble friend the Minister for her response. It is interesting and rather tri...
Moved by
Lord Stevenson of Balmacara
39: Clause 36, page 24, line 9, at end insert—
My Lords, Amendment 39 aims to ensure that a consumer is aware of their statutory rights and what...
My Lords, I was hoping to catch my noble friend before he sat down, but I am sure he will save up...
My Lords, that is an interesting point. I think that the intention behind the amendment was to re...
My Lords, this amendment relates to communication of the costs that the consumer will face. This ...
I thank the noble Baroness for giving way. I am interested in what she said about the principles ...
That is my understanding, but I sought to check the point with my team before it goes into Hansar...
Just to be troublesome, the Advertising Standards Authority is not a statutory body, although it ...
Rather than mislead the noble Lord, I shall send him a letter and copy it to all noble Lords who ...
My Lords, I am grateful to the Minister for responding to these points and I look forward to rece...
Moved by
Lord Stevenson of Balmacara
40: Clause 40, page 25, line 31, at end insert—<...
My Lords, we are circulating around the issues that come with the new trading activity of intangi...
My Lords, when the issue of the trader’s responsibility when they are aware that they have a digi...
I thank the Minister for her response. I will read carefully what she has said and consider it. I...
Moved by
Lord Haskel
40A: Clause 40, page 25, line 31, at end insert—
“( ) Subs...
My Lords, as my noble friend said, Clause 36 deals with digital content and the consumer’s right ...
My Lords, I have considerable sympathy with my noble friends’ amendment. However, I should like t...
My Lords, I am grateful to my noble friend Lord Sugar for putting down this amendment and my nobl...
My Lords, I am also grateful to the noble Lord, Lord Haskel, for his amendment and for standing i...
I am sorry I was not here to hear about my noble friend’s problems with her iPad. I was in a Sele...
Moved by
Baroness Neville-Rolfe
41: Clause 42, page 26, line 31, at end insert—
Moved by
Lord Clement-Jones
42: Clause 46, page 28, line 28, at end insert—
“( ...
My Lords, the rationale for this amendment is that Clause 46, which deals with consumer compensat...
My Lords, I listened with great interest to my noble friend’s concerns. However, it is worth goin...
My Lords, it is now 6.23 pm. At least, it is according to the Annunciator, not the Clock; we shou...
My Lords, I had finished explaining the background to what we were seeking to achieve, which is i...
My Lords, I thank my noble friend once again for a very clear exposition. If there is ambiguity w...
My Lords, we question whether Clause 46 is as effective as it might be in this area. Although the...
My Lords, my question returns to something that I have come back to every now and then today. In ...
My Lords, this clause aims to address a specific concern of consumer groups who have told us that...
Scandalous!
I agree—I take the rebuke. Obviously, perfect spelling is very important to the future of civilis...
My Lords, I thank the Minister for her comments. By her use of examples she has explained some of...
Perhaps I may clarify that obviously it is ultimately for the courts since we are talking about p...
I am now slightly more confused because the text of the Bill states that the consumer has a right...
Perhaps I have confused the noble Lord by saying that ultimately this is a matter for the courts....
“A hae ma doots” about that—but perhaps I should not use that term in Hansard. I have some doubts...
Moved by
Lord Clement-Jones
43: Clause 47, page 29, line 20, after “would” insert “un...
My Lords, in moving Amendment 43 I shall speak also to Amendment 44. Very significantly, the effe...
My Lords, we have heard that this amendment seeks to introduce into the digital content chapter a...
My Lords, I thank my noble friend for her response. In contrast to some of her earlier responses,...
My Lords, this may be a convenient moment for the Committee to adjourn.