Indeed. I will come to authorised resale later, because it is a real problem with the way that the market operates. Fans are very unclear whether the ticket they have bought through the secondary market is authorised by the original vendor—that is, the venue or one of its authorised vendors—and therefore whether they will actually be admitted in the end. That is one of the problems: even when fans are paying very inflated prices, they are not certain that the ticket they are buying is a genuine ticket that will gain them admittance to the event they have paid for.
Over the years, Members have repeatedly given evidence—