I thank the hon. Member for Stafford (Theo Clarke) for securing this debate.
As Members may know, parts of my constituency lie directly above the HS2 tunnels in the Chiltern hills, where the tunnel boring machines are due to surface. Particularly affected have been those living near the five vent shafts near Chalfont St Peter, Chalfont St Giles, Amersham, Chesham Road and Little Missenden. For some, the impact has been so severe that they have felt unable to continue living in their homes. Decisions to move are never taken lightly, and they have invariably brought them into contact with HS2’s various compensation schemes.
I wish to focus on the experiences of constituents with one particular scheme: the special circumstances or atypical properties scheme. The scheme was set up in recognition that some residents and businesses near the HS2 route may need assistance, despite not meeting the eligibility requirements of other schemes. The first case I shall share is that of a constituent who lived in close proximity to one of the vent shafts. They experienced the construction of a haul road immediately outside their property. Where once there had been a country lane used largely by local residents, now there was a large road with HGV traffic travelling up it night and day. In addition, a 3-metre high embankment was constructed immediately in front of their house, ruining their view, their privacy and the value of their property.
Faced with at least another year of construction work and the permanent blighting of their property, my constituents reluctantly decided to seek compensation from HS2, which would allow them to move. They had this to say about their experience:
“Dealing with HS2 and its contract partners has been a nightmare. They will not properly engage regarding compensation and on other matters they continually delay answering questions, provide incorrect and contradictory information, change their plans without proper notice or consultation and have no regard for the wellbeing of the community.
They block all attempts at proper dialogue, ignore questions and hand matters to different teams to delay things further. If we complain we might get a half-hearted apology for the time taken to respond at all, but nothing changes.”
Thankfully, after much stress and inconvenience, the Government eventually bought my constituent’s property at unblighted value, under the special circumstances or atypical properties scheme. But it should never have been that hard. The delays, contradictory information, changing of plans at short notice and half-hearted apologies led to unnecessary delay, distress and upset. It did not have to be that way.
The second case I shall briefly share involves constituents who moved to their home in 2007—two years before HS2 was announced. Where previously the enjoyed starlit nights, they now faced floodlights on at all hours. The disturbance and upheaval took a toll on my
constituent’s mental health, resulting in their making the difficult decision to sell their home. HS2 initially sought to steer the couple towards the need to sell scheme, which would have forced them to sell their property at market value rather than the considerably higher unblighted value.
After much wrangling, including intervention from my office, HS2 agreed to consider the couple as an atypical case. Part of the problem was that there is no formal application process. The process is opaque. Unfortunately, HS2 agreeing to consider my constituents as an atypical case was in many ways just the beginning. The couple emphasised how degrading the process to finally being accepted was. Despite providing GP and support worker details to HS2 more than once, they continued to receive repeated requests for ever more information, with each request bringing up renewed worry and stress.
Both the cases I have referenced today eventually resulted in the individuals being accepted to the special circumstances or atypical properties scheme, but the process to get there was protracted, stressful and awful. That is what I want to highlight. The schemes need to be administered swiftly, fairly and with compassion. I sincerely hope that the Minister will reflect on those experiences, and that lessons can be learned to ensure that those affected can get a speedy resolution and are treated with the dignity and respect they deserve.
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