People who live in Axminster recognise that the station will be poorly served, and they as constituents will be poorly served by the changes. They will mean that blind and visually impaired people such as Marian will not know where to go in the station concourse.
Another constituent, Josie, describes herself as an “active pensioner”. She wrote:
“The staff provide an invaluable service, giving accurate up-to-the-minute information especially during disruption of trains due to adverse weather, cows on the line, bridge damage, engineering
work and strikes. They provide reliable advice in advance for other services and for fares. They print out timetables and have at hand leaflets for obtaining railcards.”
Those are just two testimonies, but they show the real, human impact of this appalling proposal to close ticket offices in rural places such as my corner of Devon.
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