UK Parliament / Open data

Railway Ticket Offices

Proceeding contribution from Andy McDonald (Labour) in the House of Commons on Wednesday, 13 September 2023. It occurred during Debate on Railway Ticket Offices.

That was so well articulated, but the reality is that companies are issuing section 188 notices and advertising premises to let now, while the consultation is under way. I ask the Minister, who is a good man and who thinks about these things very deeply and has good intentions in this regard, to really think about this matter.

I find myself in total agreement with the right hon. Member for Rayleigh and Wickford (Mr Francois). There is universal condemnation of these proposals, and there is an opportunity to retreat and consider a better way forward. Of course we want to see technological advances, but it is not an either/or; that human contact can still be there, with more people on the platforms but also in ticket offices. Let us think outside this box.

Transport for London have the most remarkable system of fares and ticketing. That is the sort of initiative that we should be rolling out across our country. I have recommended Labour’s plans for ticketing and fares before, and I encourage the Minister to look at those carefully. We have got the ability and the algorithms to do it, but it cannot be at the cost of losing that human contact that so many people—disabled, vulnerable or otherwise—depend upon.

10.10 am

Type
Proceeding contribution
Reference
737 c334WH 
Session
2022-23
Chamber / Committee
Westminster Hall
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