Department for Work and Pensions

Some universal credit claimants can apply to have the housing elements of their universal credit paid directly to the landlord. However, a report by the Child Poverty Action Group on the discovery phase of managed migration identified delays or errors in the setting up of direct payments and poor communication between the DWP, landlords and claimants, leading to people falling into arrears. That is clearly a serious state of affairs for anyone to find themselves in. Will the Minister tell us what the Government are going to do about it?