I am grateful for the intervention. The time at Tunnel beach was very special, and it was great to meet the team there.
Many of us in the House will have spoken to veterans in our constituency about their life in the forces and, inevitably, the challenges that they face after service life. I know that our veterans will welcome the Bill. I commend my hon. Friend the Member for Aberconwy for bringing forward such an important Bill; it will make a huge difference to the veteran community across the United Kingdom, which is more than 2 million-strong. They have given so much to our country, and give so much to our society, so it is entirely right that we support them to the best of our ability.
My constituency of Darlington has a large veteran community, in part due to its proximity to Catterick. Since being elected to this place, I have had the opportunity to engage extensively with them—in one-to-one meetings in my constituency; by meeting the great guys in the Darlington branch of the Royal British Legion; and by seeing the fantastic work at Plane Sailing for Heroes, where veterans suffering from distress are working together to build a Viking longboat. It would be remiss of me not to invite the Minister to visit Plane Sailing on his next visit to Darlington. There are many other groups in Darlington, and every one of them provides support to their members and contributes to our community. It is a privilege to serve them as their Member of Parliament.
As my hon. Friend the Member for Aberconwy has outlined, there are 12 veterans advisory and pensions committees across the UK. Their statutory function is to engage locally with war pensioners and recipients of the armed forces compensation scheme, and to make recommendations and representations to Government. Satisfaction with the system is incredibly low. In the last
Veterans UK customer satisfaction survey, only 36% of veterans using the war pension scheme noted any level of satisfaction with it, and 32% of veterans scored the scheme a one—the lowest possible rating. Only 13% of those surveyed gave the armed forces compensation scheme any sort of positive rating above five, with half of veterans rating their satisfaction at one—again, the lowest possible option. Overall, the dissatisfaction rate with the Veterans UK claims process is a shocking 80%. That needs to change, and I am confident that the Bill is a step in the right direction.
The point of the Bill is to right some of the wrongs of the system, and to make sure that the statutory functions of veterans advisory and pensions committees reflect and serve the needs of veterans as they are now, not as they were when the initial legislation was put in place. My hon. Friend’s Bill is excellent. I know that veterans up and down the country will warmly welcome it, and I am delighted to give it my support today.
12.54 pm