Business of the House

The universal credit roll-out has been a remarkable success during the pandemic with, I think, 91% of claims being processed extremely quickly and the majority paid within three days. That does not mean that there will not be occasional errors. While 91% is a high success rate, it means that 9% did not meet that. There was also the £20 a week uplift. The hon. Lady is right to raise individual cases of this kind in the House. That is how we seek redress of grievance and it is what we are here for. If there are individual cases that have not been answered satisfactorily by the Department for Work and Pensions, my office is more than willing to help hon. and right hon. Members to seek redress of grievance.