I am very pleased to follow the right hon. Member for Staffordshire Moorlands (Karen Bradley), and I agree with the points that she made.
Last month, the Home Office published its comprehensive improvement plan in response to the Windrush scandal, with a big focus on listening to what outside organisations say, presumably with the intention of taking some notice of it. Simply ignoring the concerns that people have raised and ploughing on regardless is the reason why we ended up with the Windrush scandal in the first place.
In her foreword to the comprehensive improvement plan, the Home Secretary said:
“Today, the Home Office is already a very different place. We are listening to community leaders and organisations and urgent change is underway”.
I was hoping that that was not just hot air, but there is absolutely no hint of that change of heart in what the Minister has said to us this afternoon. He has rejected out of hand all the Lords amendments. He was speaking for the old Home Office, not the new Home Office that we have been promised in the comprehensive improvement plan.
I will focus my short remarks on one of the amendments in particular—Lords amendment 5—which was raised in the excellent opening remarks from my hon. Friend the Member for Enfield, Southgate (Bambos Charalambous), as well as by the hon. Member for Cumbernauld, Kilsyth and Kirkintilloch East (Stuart C. McDonald), the SNP spokesperson, and it was supported in interventions by Members on both sides of the House. Support for the amendment has been underlined by a community organisation in my constituency. I will refer to that in a moment but I underline again that, as elsewhere in the Bill, community organisations, trade unions and businesses all agree. I quote in particular what the business group, London First, said about Lords amendment 5:
“With so much immigration control now being delegated to banks, landlords, and employers, the complicated system being proposed (involving websites, emails, passport numbers, passcodes, and security questions to prove one’s status) leaves everyone in an uncertain position. Legitimate migrants will struggle to prove their status and employers, service providers, and landlords will be reluctant to take part in, or to trust, such a convoluted procedure. A piece of physical proof that can be produced on demand would give everyone the certainty they need.”
London First is absolutely right. Why is the Minister, contrary to the assurance in the comprehensive improvement plan for the Home Office, not taking a blind bit of notice? This is purely about administrative convenience for the Home Office.
Support for Lords amendment 5 has been highlighted to me by the Roma Support Group, a long-established organisation doing excellent work in my constituency. The EU settlement scheme statistics show that Newham, the borough I represent, had a total of 91,000 applications submitted—the biggest number of any local authority—and within that, Romanians account for the biggest cohort, at about a third of the total.
The Roma Support Group pointed me to the European Commission’s digital economy and society index 2018 country report on Romania, which shows that by 2018 only 61% of Romanians were regular internet users—the EU average is 81%—and, looking at basic digital skills, the figure is 28% for Romanians compared with 57% for the EU average. The assessment of the Roma Support Group is that only 3% of its clients, and it has over 5,000 in my borough, are able to complete an online EU settlement scheme application independently, and it
also estimates that only 20% of the families it deals with have an IT device, such as a tablet or laptop, available to them at home.
The Roma Support Group has told me about a Newham resident, Nicoleta, a single mother working in the hotel industry. She paid somebody to help her make the EU settlement scheme application in 2019. She did not know that free support was available. After she was granted status, the third party she had paid gave her a confirmation letter from the Home Office and told her that that paper would be the confirmation she needed. In July this year, she realised that the status she has is only digital and that she does not have the details needed to access her online account. She had to get somebody to call the Home Office and change the details on it.
Nicolaie works in the construction industry. In April this year, his work stopped due to the pandemic and he was told to make a universal credit application. He was asked to provide his EU settlement scheme details, for which he had applied with help from a local organisation, and he got into trouble as well because he could not access his digital status statement.
Of course, everybody can see the benefits of moving in the direction the Government want to, but the fact is there is a large number of people—thousands of people—who will not be able to make this work in the short term. I do say to the Minister that he should heed what he has signed up to in the comprehensive improvement plan, and accept Lords amendment 5.