Business of the House

I want to support the comments of the shadow Leader of the House, my right hon. Friend the Member for Walsall South (Valerie Vaz), on the lack of accountability. Throughout this crisis I have received a very high level of casework, with many issues raised by constituents about the lack of financial support for them from Government schemes, but, having written to Ministers, I have often received template replies from correspondence officers rather than from the Ministers themselves. Those replies merely restate details of existing schemes, rather than dealing with my constituents’ concerns. The Leader of the House talks of courtesy, but can he tell me what he will do to ensure that I get full responses from Ministers when I raise constituents’ issues? Anything less than that is a betrayal of the democratic role we play.