Many. I can write to the hon. Gentleman with the precise numbers, if he would like me to.
I will touch on another example. A qualified hairdresser had been a carer and was a single parent to her disabled children. She found it difficult to find work to fit around her responsibilities. Her work coach suggested that she consider self-employment and she was referred to the new enterprise allowance in February 2016. She commenced self-employment, hairdressing in care homes, from April 2016.
By April 2017, she had expanded her business by 200% and was nominated for entrepreneur of the year by learndirect. At the ceremony on 4 July, she won the award. She was delighted and said it was all down to the initial push and referral from her work coach, followed by support.
After the meeting, she sent an email to the work coach, which said:
“Thank you for meeting with me yesterday, I felt very positive after our appointment. This is the first time I have ever been out of work and in this situation so was dreading the whole ‘Job Centre’ scenario. I don’t know what people complain about, so far everyone I have encountered has been really helpful and proactive.”
Is it not time that we had more such stories in the media, instead of the negativity we are always hearing from this place?
At the heart of the system are the work coaches, who offer tailored, individualised support to help people. Last week, I was privileged to open Redditch Nightstop, a centre for young people living in family-supported housing, where I did indeed meet claimants of the system, which the hon. Member for Inverness, Nairn, Badenoch and Strathspey (Drew Hendry) asked about.
I talked in depth with the local jobcentre manager. Her feedback was that she was able to join up the local courses offered by Redditch Nightstop with some of her clients, who would otherwise struggle to cope with basic life skills. That type of system is a positive step forward that enables people on the ground, who know the local sources of support, to access them and to gain confidence. Universal credit works with those clients, not against them.
I am aware that other hon. Members wish to speak, so I will keep my remarks about older workers brief. I have often spoken in Parliament about the discrimination faced by older workers in our society. I am an older worker myself, but age should not be a barrier to entering a new career or occupation, retraining or upskilling, provided that it is a positive choice.
In addition, because skills shortages affect many businesses now that we have virtually full employment—thanks to the work of this Government—many businesses are realising that youth is not everything when it comes
to employing staff. B&Q has long been a champion of that policy, and it has reaped many accolades in the process, but other household names are now championing it too.
The Government have introduced many measures, including the fuller working lives strategy, to provide real support for the objective of achieving human potential at any age. The strategy states that ageist stereotypes should be challenged and older people should be allowed to contribute, as many want to. I believe, as do the Government, that work is not just an economic proposition. It allows people to have a purpose in life, to improve their mental health and wellbeing, and to retain their independence and autonomy.
To support that with practical measures, the Department has expanded the older claimant champion network in all 34 Jobcentre Plus districts. The champions work collaboratively with more than 11,000 work coaches and employer-facing staff to raise the profile of older workers, highlight the benefits of employing older jobseekers and share best practice. Recent research indicates that older claimants found that support useful. Further analysis of the provision for older claimants is ongoing. When the Minister sums up, will he tell us when the Department will publish the impact assessment, which was promised for spring 2018?
Anne Willmot was recently appointed as Business in the Community’s “Age” campaign director. She speaks of the challenges that an older population faces. Ageism is rife; a 50-year-old is 4.2 times less likely to be invited to interview than a 28-year-old. We need to support those with health issues and caring responsibilities to prevent them from leaving their jobs, and to deal with the discrimination and bias in recruitment that have made it so hard for the over-50s to secure employment.
I welcome any update from the Minister about what more the Government can do on that issue. Taken together, those policies, and many others, will help to achieve the aims of a welfare system that works for everybody, at all stages of life.
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