UK Parliament / Open data

Digital Economy Bill

In some circumstances, a consumer is unable to get what they have paid for. For example, I had consumers in Fort Augustus who had to wait over four months to be reconnected to their mobile signal and were threatened with a £200 cancellation fee. Does my hon. Friend agree that that is flatly unacceptable and they should have an option to get out of these contracts?

Type
Proceeding contribution
Reference
617 c1297 
Session
2016-17
Chamber / Committee
House of Commons chamber
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