Transport for London Bill [Lords]: Revival

I wonder whether the hon. Lady saw the Evening Standard on Wednesday of last week. It reported a list of shame of London tube stations, where passengers were often queuing for up to an hour in order to get their tickets following the closure of the ticket office. Although she is painting a rosy picture of everything being wonderful on London transport, will she reflect on the fact that not everybody is able to use Oyster ticket machines and there is still a need in some cases for ticket offices?