UK Parliament / Open data

Southern Railway (Performance)

Proceeding contribution from Tom Brake (Liberal Democrat) in the House of Commons on Wednesday, 8 July 2015. It occurred during Debate on Southern Railway (Performance).

I apologise, but I will not be able to stay for the whole debate. Like me, in the past 24 hours the right hon. Gentleman

will have received in his inbox an update on Southern’s performance improvement plan; it has clearly been a bumpy ride.

Another thing that passengers want is decent compensation. Does the right hon. Gentleman think that paying compensation after a 15-minute delay, rather than a 30-minute delay, would be appropriate? Does he agree that getting the train companies to publicise how people can claim compensation when their train is running late, or at the stations where they are arriving late, might be a good way to improve passengers’ views of Southern and Network Rail?

Type
Proceeding contribution
Reference
598 cc83-4WH 
Session
2015-16
Chamber / Committee
Westminster Hall
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