Actually, I think that I did hear an answer to the hon. Gentleman’s question. The purpose of any agency of that kind is to cover its costs. Its charges should be set, and prudential levels of surplus will enable it to cover those costs. There would be no merit in running it in any other way.
The hon. Gentleman asked whether the Passport Office was being run as a service to the public. It is, absolutely. As is clear from the answers given by my right hon. Friend the Home Secretary during yesterday’s debate, substantial steps are being taken—through the helpline, the provision of additional front-line staff, and the waiving of charges for urgent applications when people have to travel—to ensure that the service to the public is achieved as we wish it to be.