UK Parliament / Open data

Consumer Rights Bill

Proceeding contribution from Stella Creasy (Labour) in the House of Commons on Tuesday, 28 January 2014. It occurred during Debate on bills on Consumer Rights Bill.

The Minister raises an interesting question about why, if the Bill will simply consolidate powers that she says are already effective, she does not use the opportunity to go further and deal with matters that she considers to be outside the legislation. She cannot have the argument both ways—either we need new consumer rights in this country, or we do not and she is wasting everybody’s time. Labour Members think there is a case for a new, stronger consumer rights legislative

framework, which we are trying to set out, and part of that is about redress. I am delighted to hear that the Minister’s constituents have got redress for their mobile phone coverage, but I hope she will also consider how we can use the Bill for things such as nuisance calls, which she mentioned. This is about how we tackle such problems once and for all.

Type
Proceeding contribution
Reference
574 c788 
Session
2013-14
Chamber / Committee
House of Commons chamber
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