UK Parliament / Open data

Consumer Rights Bill

Proceeding contribution from Stella Creasy (Labour) in the House of Commons on Tuesday, 28 January 2014. It occurred during Debate on bills on Consumer Rights Bill.

I think the fact that the Secretary of State is considering the ticket touts rather than the rugby fans is the challenge. If we get consumer rights legislation right, rugby fans will be put first in such matters. That is why Labour, including my hon. Friend the Member for Eltham (Clive Efford), has offered to co-operate with the Government to get the legislation through and support the negotiations in time to protect rugby fans next year. The fact that the Bill is silent on such issues—I say this as a regular gig-goer in my time off—causes me great pain because it is consumers who suffer.

We see such problems not only in the secondary ticketing market but also with letting agencies because there are no regulations about how charges are levied, and there is a high demand for properties. My hon. Friend the Member for Wolverhampton North East (Emma Reynolds) has highlighted those problems, including charges such as excessive up-front fees, additional letting agency fees, and people losing deposits.

Type
Proceeding contribution
Reference
574 cc787-8 
Session
2013-14
Chamber / Committee
House of Commons chamber
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