I thank my hon. Friend for her intervention. It is always nice to get support.
The Bill singularly fails to address the issue of tidying up the fantastic Government initiative to help South West Water bill payers with a subsidy of £50. That was incredibly welcome and it has been incredibly well received, but unfortunately, as with many such things, the challenge is in the detail. The Government proposed that, when domestic users were billed through commercial intermediaries, the benefit would, in effect, pass down the line. For example, if the owner of a park home with a number of plots applies to South West Water for the rebate, the intention is for that rebate to get passed down to local users. Unfortunately, there is no obligation on commercial intermediaries—which include not just park home owners, but housing associations and Ministry of Defence premises—and the consequence, as I have discovered in my constituency, is that a number of local residents are not benefiting. Park homes represent 2.5% of the housing stock in my district council area of Teignbridge, so this is not a small problem; it is a significant problem.
Will the Minister consider some changes that I think might resolve the problem? First, on the obligation, one of the reasons why park home owners and others are not claiming is that they say that the claim process is
complex and time-consuming and that they get no compensation, so let us simplify the process. Secondly, it seems that any claim has to be validated by the district council, so why not give the opportunity to a tenant whose commercial intermediary does not claim to ask the district council—which will have the records and will know whether they are a domestic individual—to apply on their behalf to the water company and then the subsidy could simply flow through?
There is another issue: I am afraid to say that some unscrupulous commercial intermediaries will take the money and not pass it on to the individual resident. At present, the only recourse for the resident is to bring a civil action—a small claims court action—which costs, on average, £1,000. To be frank, that is completely inappropriate given the amount of money involved. From my days studying law, I remember learning that if someone takes something with the intention of permanently depriving someone else of the use of it, that is theft, which, in my book, is a crime. If not passing on the subsidy were to result in criminal rather than civil liability, that would be a measure with teeth and I suspect that those who are not minded to pass on the subsidy at present would do so.
I hope that the Minister will find those suggestions helpful. This is a good Bill. I have used up my time, but I hope that I have made my point and I look forward to hearing the Minister’s response.
7.45 pm