The Secretary of State will agree that the ethos and culture of any organisation start at the top. Over the past three decades, the boards have moved towards being composed more of practitioners and businesses than of consumers and patients. Will he consider putting an independent voice, or independent voices, on the boards so that the complaints go to a board that will listen to and debate them? Will he also consider advising trust boards to set up a formal structure up to board level so that complaints can arrive there, be seen and discussed?
Mid Staffordshire NHS Foundation Trust
Proceeding contribution from
George Mudie
(Labour)
in the House of Commons on Tuesday, 19 November 2013.
It occurred during Ministerial statement on Mid Staffordshire NHS Foundation Trust.
Type
Proceeding contribution
Reference
570 c1111
Session
2013-14
Chamber / Committee
House of Commons chamber
Subjects
Librarians' tools
Timestamp
2022-04-14 10:25:00 +0100
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