My hon. Friend makes an important point. There is lots of fantastic practice in our NHS right across the country, but there are problems. That is why I am so passionate about the friends and family test. I saw this in the hospital in Salford, where people are so proud of the fact that they ask the staff, the patients, everybody, “Would you have your friends and family treated in this hospital?” They put it up on the front of the door of the hospital and it is on every single ward. Of course there is no one magic bullet answer to the whole problem, but if there is a problem in a hospital or on a specific ward, it would be picked up quite quickly if there was that sort of very open and publicly available test.
Mid Staffordshire NHS Foundation Trust (Inquiry)
Proceeding contribution from
Lord Cameron of Chipping Norton
(Conservative)
in the House of Commons on Wednesday, 6 February 2013.
It occurred during Ministerial statement on Mid Staffordshire NHS Foundation Trust (Inquiry).
Type
Proceeding contribution
Reference
558 c304 
Session
2012-13
Chamber / Committee
House of Commons chamber
Subjects
Librarians' tools
Timestamp
2021-12-23 16:04:05 +0000
URI
http://hansard.intranet.data.parliament.uk/Commons/2013-02-06/13020677000356
In Indexing
http://indexing.parliament.uk/Content/Edit/1?uri=http://hansard.intranet.data.parliament.uk/Commons/2013-02-06/13020677000356
In Solr
https://search.parliament.uk/claw/solr/?id=http://hansard.intranet.data.parliament.uk/Commons/2013-02-06/13020677000356