I thank my hon. Friend for that intervention. We have to be serious and we need to ensure that the Government are serious, so that when the new tender is put out for 2014, the very exacting standards that we are demanding, exemplified by the prospectus, are delivered. Nothing less than that will be good enough. My hon. Friend mentioned rolling stock, and I agree with him. I will come on to the issue of traveller experience later. Yesterday, some hon. Members were on the same train as me travelling to London Liverpool Street. I am convinced that they are the same trains I used to travel on as a student between Liverpool and London, back in the early ’90s. To simply recycle stock when, on average, our carriages are 25 years old, makes me wonder how old some of our stock actually is.
We have a large number of unstaffed stations. Abellio is the current franchisee. It has a very short franchise, and has made some real improvements. We now have print-at-home and mobile phone ticketing. That might not suit every single passenger, with the demographic of our constituents, but it is a huge step forward. Instead of paying the full price, customers can now print at home or get a neighbour to do it for them. That is a big improvement, and I give credit for that to Abellio.