Question
To ask the Secretary of State for Business and Trade, what assessment he has made of the adequacy of levels of consumer protection provided by the Package Travel and Linked Travel Arrangements Regulations 2018.
Answer
The additional consumer rights provided to travellers under The Package Travel and Linked Travel Arrangements Regulations 2018 (“PTRs”) have played an important role in ensuring consumers are supported through supplier insolvencies. The Department is currently working with stakeholders and consumer representatives to review the framework and identify whether it can be further strengthened. This has taken the form of:
- a Call for Evidence,
- stakeholder engagement sessions and,
- consumer research.
Our conclusions from this evidence gathering will be published in due course. Separately, the Department for Transport is continuing work with the Civil Aviation Authority (CAA) exploring how the ATOL scheme should operate in the future.