UK Parliament / Open data

Consumer Insurance (Disclosure and Representations) Bill [Lords]

My hon. and learned Friend will know that arrangements are in place for the Financial Ombudsman Service to look at the circumstances to which he refers—when an apparently proper claim is declined by an insurance company on specious grounds. Notwithstanding the 1906 Act, the financial ombudsman has, under the ““treating customers fairly”” provisions, which were put into operation by the Financial Services Authority, many times ordered a payment to be made. Is that not one of the reasons for the Bill? The situation will be that legislation rather than the financial ombudsman will be involved in righting wrongs.
Type
Proceeding contribution
Reference
541 c774 
Session
2010-12
Chamber / Committee
House of Commons chamber
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