58: Clause 179, page 183, line 6, at end insert—
““(1A) Sub-paragraph (1) is subject to paragraph 7AA (complaints that need not be made by way of referral).””
59: Clause 179, page 183, line 28, at end insert—
““Complaints that need not be made by way of referral by designated person
7AA (1) Paragraph 7A(1) does not apply in relation to a complaint against a social landlord made to a housing ombudsman under an approved scheme if the ombudsman is satisfied that—
(a) the social landlord has procedures for considering complaints against the social landlord,
(b) the matter that forms the subject of the complaint has been submitted to those procedures,
(c) those procedures have been exhausted, and
(d) the complaint has been made to the ombudsman after the end of the eight weeks beginning with the day on which those procedures were exhausted.
(2) Paragraph 7A(1) does not apply in relation to a complaint against a social landlord made to a housing ombudsman under an approved scheme if—
(a) the ombudsman is satisfied that a designated person—
(i) has refused to refer the complaint to a housing ombudsman under an approved scheme, or
(ii) has agreed to the complaint being made otherwise than by way of a referral by a designated person, and
(b) the refusal, or agreement, is in writing or the ombudsman is satisfied that it has been confirmed in writing.
(3) Paragraph 7A(2) (meaning of ““designated person””) applies also for the purposes of sub-paragraph (2).””
Amendments 58 and 59 agreed.
Amendment 60 (to Amendment 59) not moved.
Clause 196 : Designation of Mayoral development areas
Amendment 61
Moved by
Localism Bill
Proceeding contribution from
Baroness Hanham
(Conservative)
in the House of Lords on Monday, 31 October 2011.
It occurred during Debate on bills on Localism Bill.
Type
Proceeding contribution
Reference
731 c1100-1 
Session
2010-12
Chamber / Committee
House of Lords chamber
Subjects
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Timestamp
2024-01-22 18:39:55 +0000
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