One feature of privatisation and the call centre culture is that it destroys the public service ethos. As my hon. Friend the Member for Cumbernauld, Kilsyth and Kirkintilloch East (Gregg McClymont) said earlier, the public service ethos is vital in an important job such as tax collection.
HM Revenue and Customs
Proceeding contribution from
Kelvin Hopkins
(Labour)
in the House of Commons on Wednesday, 2 March 2011.
It occurred during Estimates day on HM Revenue and Customs.
Type
Proceeding contribution
Reference
524 c387
Session
2010-12
Chamber / Committee
House of Commons chamber
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Timestamp
2023-12-15 18:39:02 +0000
URI
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