My Lords, I thank the Minister for his reply. North Yorkshire and other local authorities have their appeal systems, but they are far too slow. When you are dealing with critical care, you need fast-track solutions. What worries me is that the professional bodies have their own support but service users often have to struggle for everything. Many years ago, when I was on a community health council, I found that it was the council members who did not turn up for meetings. I just hope that they will change their tune now that they are going to deal with seriously ill people.
I saw a glimmer of hope when the Minister said that, in 12 to 18 months, the situation would be reviewed. I think that I will be saying, "I told you so". I hope that the system will work, but now that there will be a delay on the Bill perhaps councils will have time to get organised. I thank the Minister again and I thank my noble friend for her support—she knows about ombudsmen far better than anyone else does. I beg leave to withdraw the amendment.
Amendment 4 withdrawn.
Clause 2 : Extent and short title
Amendment 5
Clause 2 : Extent and short title
Amendment 5
Moved by
Personal Care at Home Bill
Proceeding contribution from
Baroness Masham of Ilton
(Crossbench)
in the House of Lords on Wednesday, 17 March 2010.
It occurred during Debate on bills on Personal Care at Home Bill.
Type
Proceeding contribution
Reference
718 c625-6 
Session
2009-10
Chamber / Committee
House of Lords chamber
Subjects
Librarians' tools
Timestamp
2024-04-21 20:19:31 +0100
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