The advantage of a voluntary code of conduct is that it allows for an appeal to the banking ombudsman. In general, banks pay attention to that authority, so it would take matters a little further on.
Financial Services Bill
Proceeding contribution from
John Pugh
(Liberal Democrat)
in the House of Commons on Monday, 25 January 2010.
It occurred during Debate on bills on Financial Services Bill.
Type
Proceeding contribution
Reference
504 c603 
Session
2009-10
Chamber / Committee
House of Commons chamber
Subjects
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Timestamp
2023-12-11 09:59:22 +0000
URI
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