Welfare Reform Bill

First, I was not suggesting that the system was not working. The import of what I was trying to say was that if it was not producing the right outcomes in individual cases we should know that and try to understand how the system has not coped with those individuals. On the other point—can we do work to try to understand better how it is impacting on people?—the answer is yes. It is under way, and I will undertake to find out precisely where that is and come back to the noble Baroness.